Shipping & Returns

Shipping

Normal shipment of all in stock orders is usually within 5 to 10 business days Monday thru Thursday, excluding Fridays weekends and holidays, of receipt of your order and payment. We ship by US Postal Service Mail® ONLY, except for those items that are specifically prohibited from being mailed by the US Postal Service.  2-3 days delivery time is the advertised average for this service by the US Postal Service. Meaning you should have your order within 7 to 14 days, excluding weekends and holidays, from when you place it online. HOWEVER we have NO control of the US Postal Service and cannot be responsible for mail delays. Live tracking information for USPS Priority Mail® shipments is not available. Any USPS tracking number you may be provided is only for delivery confirmation and does NOT provide live tracking information. This is a limitation of the US Postal Service, not us. Orders can take as many as 14 or more days in some instances and we have NO control over this and can do nothing about it should such a delay happen. As a result we make NO guarentee as to delivery time or speed with regards to any orders. If you need it sooner than a week please buy Express Mail® service at checkout which is a guarenteed 1-2 day service from the US Postal Service. Again keep in mind it can take 5 to 10 business days durring certain times of the year for us to process and ship the order.

Those items restricted from shipping by US Mail will be shipped by the most economical carrier at the time of shipment unless other prior arrangements have been made, on a per order basis. Due to limitations of the shopping cart system used, shipping costs for those orders will be estimated by using US Postal Service rate charts. Should the actual shipping cost be lower than the amount estimated and charged during checkout, the difference will be refunded to the customer. Should the actual shipping cost be more than estimated amount charged, Bushman Web Service will pay the difference. Therefore the customer will only pay the lower of either the estimated or actual shipping cost.

The average order shipping cost is approximately $6 to $7 including postal insurance. Shipping costs are dependent on the weight of the Product ordered and the value of the order as well as the destination address where it is to be delivered. Some heavy items as well as software orders will be slightly higher due to the insurance cost, size and weight of the Product. However, exact shipping costs can not be calculated until you have registered and provided a complete and valid address. If you wish to check the shipping costs, you will need to add the item or items you are interested in to the shopping cart. Then start the checkout process. The first page after you have completed registering gives you the shipping total for the items you have in the shopping cart. Registering with a phony address will give you incorrect shipping costs. You can exit the checkout process at any time prior to the final payment confirmation without being charged.
We reserve the right to change shipping methods and to ship by the most economical shipping carrier without prior notification.

Please note that it is our policy to ONLY ship orders paid for by credit card to the billing address registered with the credit card company for the card used. This is for your protection. Please do not ask us to ship to another address.

Free Shipping Offers

FREE SHIPPING is only available for orders shipped to addresses within the Continental United States.
Overnight Shipping requests do not qualify for FREE SHIPPING.
Orders qualifying for FREE SHIPPING will be sent by the most economical carrier at the time of shipment unless other prior arrangements have been made, on a per order basis. If you need to upgrade from FREE SHIPPING to OVERNIGHT SHIPPING, Click Here for details on how
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TERMS AND CONDITIONS OF SALE

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All orders placed with Bushman Web Service, Inc., of Bushman Web Service's Products or services ("Product") are expressly made conditional on the assent of the purchaser (hereinafter "Buyer") to these Terms and Conditions of Sale ("Terms"). Additional or different terms in Buyer's purchase order or any other verbal or written attempt by Buyer to vary, modify or add to these terms and conditions of sale, whether by prior, contemporaneous or future communication, are expressly rejected. The placement of an order of Product by Buyer constitutes acknowledgement and acceptance of these terms and conditions of sale, including, but not limited to, the foregoing sentences.

1. Prices and Terms Of Payment
1.1 Unless otherwise specified by Bushman Web Service, in writing, Prices and Terms of payment shall be those set forth in the applicable Price schedule ("Price"). Bushman Web Service reserves the right to change or withdraw prices for the Product or services it offers for sale without prior notice. Partial shipments of Product or performance made will not obligate Bushman Web Service to make further shipments or performance at the same prices. No C.O.D.'s.

1.2 Prices are in United States dollars (USD) payable in The State of Utah USA unless otherwise specified.

1.3 Acceptable forms of payment are Visa, Master Card, American Express, Discover, Certified or Cashiers Check, Company Check, or Money Order. Bushman Web Service may accept payment on Open Account of 2% 15 Days, Net 30 Days in its discretion. No C.O.D.'s.

2. Taxes and Duties
2.1 Bushman Web Service will charge and collect applicable state and local sales tax for any shipments of Product to an address within Utah. Sales tax will not be charged or collected for shipments to other states, and it is the Buyer's sole responsibility to remit applicable sales and/or use tax in accordance with the laws of his/her home state.

2.2 Proof of tax exempt status must be on file with Bushman Web Service in order for any transaction to be tax exempt.

3. International Orders
3.1 Bushman Web Service prefers credit cards as payment for International orders less than $1,000 USD. EFT payments will be allowed at Bushman Web Service's discretion and will include a $25.00 surcharge. Products shipped internationally may be subject to taxes, duties, and brokerage fees. Bushman Web Service has no control over these charges nor will we issue refunds or credit for any charges your shipment may accrue in route to the Buyer. All international orders are final and NO returns, refunds or exchanges are offered or allowed under any circumstance.

4. Title and Delivery
4.1 Title and all risk of loss or damage to all Products during shipping will pass to Buyer upon shipment from Bushman Web Service’s shipping location.

5. Limited Warranty and Disclaimer
5.1 Bushman Web Service and/or the Product OEM warrants its Products against defects in material or workmanship for 1 year from date of purchase unless otherwise specified. Bushman Web Service's and/or OEM Product warranty is limited to the replacement or repair of the defective item at no charge if we determine such item to be defective. If the Product unit is replaced, it will be replaced with a new or, at our option, refurbished Product unit. This limited warranty shall not apply to any Product item subject to misuse, including static discharge, failure by Buyer to follow instructions, Product modification, ordinary wear and tear, negligent or improper operation, or which have been installed or soldered or altered during assembly or use and are not capable of being tested or resold. Modification, repair, or attempted repair of Product by anyone other than Bushman Web Service and/or the Product OEM without the written permission of Bushman Web Service and/or the Product OEM will void this limited warranty. Bushman Web Service's and/or the Product OEM's limited warranty is also voided on any Product that is found to have an altered or tampered with serial number. Defective items must be shipped by Buyer to Bushman Web Service or the Product OEM prepaid. Bushman Web Service or the Product OEM will ship the return or replacement or refurbished Product item to the Buyer using their current shipping services at the time of replacement or repair. If Buyer wishes to have the item express shipped to them, Bushman Web Service will charge the Buyer for the upgraded shipping charges.

EXCEPT AS PROVIDED ABOVE, BUSHMAN WEB SERVICE MAKES NO OTHER WARRANTY TO BUYER, EITHER EXPRESS OR IMPLIED. ANY IMPLIED WARRANTIES AGAINST INFRINGEMENT, OR WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED, EVEN IF BUSHMAN WEB SERVICE HAS BEEN ADVISED OF SUCH A PURPOSE.

6. Limitation of Liability and Remedies
6.1 IN NO EVENT SHALL BUSHMAN WEB SERVICE BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR SPECIAL DAMAGES OF ANY KIND, WHETHER BASED UPON WARRANTY (EXPRESS OR IMPLIED), CONTRACT, NEGLIGENCE OR STRICT LIABILITY AND ARISING IN ANY WAY IN CONNECTION WITH THE DESIGN, MANUFACTURING, ASSEMBLY, SALE, USE OR REPAIR OF THE PRODUCT, EVEN IF BUSHMAN WEB SERVICE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BUSHMAN WEB SERVICE'S LIABILITY ARISING OUT OF THE DESIGN, MANUFACTURING, ASSEMBLY, DELIVER, NON-DELIVERY, SALE, USE OR REPAIR OF THE PRODUCT SHALL NOT EXCEED THE AGGREGATE AMOUNT OF PURCHASES HEREUNDER.

7. Excusable Delays/Force Majeure
7.1 Bushman Web Service is not responsible for any delay in performance and/or shipment cause by circumstances beyond its control, including without limiting the generality of the foregoing, to the extent caused by an act of God, outbreak of hostilities (whether or not war is declared), insurrection, riot, civil disturbance, government act of regulation, fire, flood, explosion, production delays, accident, theft, climatic conditions, shortage of material, strike, lockout or trade dispute (whether Bushman Web Service or another party's employees), third party supplier's actions, or other causes beyond Bushman Web Service's reasonable control. If deliveries of Product are suspended for six months or more, Bushman Web Service, at its option, by written notice to Buyer, without liability or penalty and without relieving Buyer of its obligation to pay for any Product which has been delivered, can cancel the order with respect to any undelivered Product.

8. Special and Custom Orders
8.1 Products assembled or modified at Buyer's request are considered Special Orders or Custom Orders. No Special or Custom Orders may be returned.

9. Return Policy
9.1 If for any reason your purchase does not meet with your satisfaction, please call Customer Service at (801) 796-2288 (U.S. and Canada). Or contact Customer Service via our website Contact Us Form

Any Product item, other than Software, Special or Custom Orders, purchased from Bushman Web Service may be returned within thirty days of purchase for any reason for a refund, exchange, or credit towards another purchase. With some Products the Buyer may be required to return the Product to the Original Manufacturer (OEM) for a refund. The returned items must be in original condition with all manuals, instructions sheets or booklets, all warranties, cables, and originally supplied accessories and materials, with all original packaging and accompanied by the original sales receipt or a verifiable copy. Any returned Product must be shipped directly to the return location provided at the time the Buyer requests a Return Merchandise Authorization ("RMA"). Return freight must be prepaid at buyers expense. No C.O.D. returns will be accepted. OEM and/or Bushman Web Service may refuse a refund or exchange or assess a restocking charge for incomplete merchandise returned or exchanged. Items showing any use or abuse will be returned by us or the OEM to the Buyer and any requested refund denied. Returns or exchanges will not be made for items originally sold and marked "as is" or "clearance." Postage and handling charges are non-refundable. Refunds are NOT given for slow shipping times. Refunds will be made by the same method as used to purchase the item if possible, not including postage or handling charges. Refund checks may take up to 14 working days to process.

9.2 Return Merchandise Authorization ("RMA") policies are subject to revisions at any time. Contact the Customer Service Department regarding policies and returns. All returned merchandise requires an RMA number. To obtain an RMA number, contact Customer Service at (801) 796-2288 (U.S. and Canada) or contact Customer Service via our website Contact Us Form for the appropriate RMA number or OEM contact information (10am - 5pm MST Monday-Friday) Your RMA number must be clearly marked on the OUTSIDE of the returned package. Packages returned without this RMA number will be refused. Once the RMA number has been assigned, it is important to return the Product within two weeks otherwise, the RMA number will become void and the parcel will be refused. You must obtain a new RMA if you are unable to make delivery to the designated address within two weeks.

9.3 If Products are to be returned to Bushman Web Service pursuant to this Section 9, Buyer may be subjected to 10% restocking fee, in Bushman Web Service's sole discretion. This includes duplicate shipments, refused/unclaimed shipments, etc., items ordered by mistake, not shipped, not fitting application, and unsuitability for particular application or design. No refunds on lenses, special or custom orders.

9.4 Software: Upon purchase, all sales are final. Bushman Web Service does not offer refunds on CD-ROM or Internet download versions of any software. In the event that your software is delivered on damaged or defective media, Bushman Web Service will send replacement media. If in the advent the wrong version or software Product is received it will be exchanged for the correct version or Product if returned unopened. Opened software packages may NOT be returned. Please be sure the package you received is what you ordered before opening it. Once a software package seal is broken it may not be returned under any circumstances.

9.5 Gift Exchange: If you are returning an item received as a gift, you may exchange it for another item. For more details and to obtain a return authorization, please call Bushman Web Service Customer Service at (801) 796-2288 (U.S. and Canada). Or contact Customer Service via our website Contact Us Form

10. Inspection of Products and Damage or Shortage Claim
10.1 Products shall be inspected by Buyer upon delivery before signing. Notice of rejection or claim for shortages, damaged Product, or other nonconformity must be reported by Buyer to Bushman Web Service in writing within ten (10) days of receipt of shipment. In case of concealed damage or loss, retain all packing material for inspection by the carrier. Any damage, loss, shortage, or other discrepancy with your requested order must be reported immediately. Bushman Web Service will not be responsible for damaged parcels which are not inspected by the carrier. All sales are FOB from Pleasant Grove Utah, USA.

11. Refurbished Products
11.1 Bushman Web Service reserves the right to replace defective Products with refurbished Products, at its sole discretion.

12. Attorney's Fees
12.1 Bushman Web Service shall be entitled to recover from Buyer any and all costs incurred by it to enforce its rights hereunder, including, but not limited to, any and all costs of collection and actual attorneys fees.

13. Waiver, Alteration, or Modification
13.1 No waiver, alteration, or modification of any of the provisions hereof shall be binding on Bushman Web Service unless made in writing and agreed to by a duly authorized officer of Bushman Web Service.

14. General
14.1 The terms hereof, including those written within the body of this document, shall constitute the entire agreement between Buyer and Bushman Web Service.

14.2 The Agreement shall be construed in accordance with the laws of the State of Utah, United States of America. Any lawsuits or other proceedings arising out of any sales represented by this invoice shall be brought in a forum of competent jurisdiction in the State of Utah.

14.3 In the event that any of the printed terms or conditions set forth herein are in conflict with or are inconsistent with other terms, typewritten or hand written by Bushman Web Service's representatives, within this document, then the typewritten or handwritten terms shall govern to the extent necessary to remedy the conflict or inconsistency, but the printed terms shall govern all other respects.

14.4 The paragraph headings herein are used for convenience only and are in no way intended to alter or affect the meaning of the terms and conditions contained herein.

14.5 The invalidity, in whole or in part, of any provision hereof shall not affect the validity or enforceability of any other of its provisions.

15. Business Address
Gary Bushman
Bushman Web Service
610 E 780 N
Pleasant Grove, UT 84062
USA

If you have any questions or concerns about these policies,
please please contact Bushman Web Services ( Click Here )

(Rev. 1/)